Adding Value through Direct Client Advocacy

To create value and provide additional contractual support for VA Medical Centers (VAMCs) and DoD Military Treatment Facilities (MTFs), Spartan Medical developed a new Client Advocacy Division. Our team of Client Advocates stand by as a liaison between Spartan Medical and medical facilities to help address clinical needs by providing solutions “on contract” for providers and their patients.

Value-added services available through our Client Advocacy Team

Provide VA catalog, DoD catalog, brochures, technique guides, and other useful information for available products on contract, with associated Contract Line-Item Numbers (CLINs), to help medical facilities quickly and easily identify items based on the clinical need.
Conduct market research for items on contract as required by VAAR § 810.001-70; identify like-for-like replacements for discontinued items, or items on backorder/recall/not available from another vendor.
Cross-reference commonly ordered items with like-for-like equivalents on contract.
Offer periodic peer-to-peer virtual educational events, presented by a Medical Doctor (MD) or PhD, for providers and clinical staff to learn the science and clinical data supporting product solutions available on contract.
Schedule Continuing Education Credit (CEU) events for clinical staff from actively available programs offered through our manufacturing partners to meet professional requirements.
Coordinate product demonstrations for providers and clinical staff by scheduling meetings with local authorized Spartan sales consultants to review the almost 1000 line-items from over 55 manufacturing partners, all available on contract.

Founded with purpose, driven to serve others, dedicated to improving patient care and outcomes, and instilled with a military pursuit of excellence, Spartan Medical always gets the job done. We can achieve any solution needed and remain nimble enough to provide rapid-response and personalized support. When your VAMC or MTF has a clinical need that requires a product solution on contract…THINK SPARTAN^®.

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Memorandum: MSPV IDIQ § 3.18 Mandatory Training Facilitation

Contractual Basis: Spartan Medical, Inc. (“Contractor”) has formally contracted with the Department of Veterans Affairs (“VA”), Strategic Acquisition Center on the IDIQ for Surgical Implants, Next Generation (“Contract”).

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VA’s Obligation to Facilitate Vendor-Clinician Training at All VAMCs: The Contract, § 13.8, expressly requires that, with respect to every VAMC, “Contractor shall provide on-site, in-person demonstration to Clinical staff” (“Training), which shall include “presentations on new techniques, instrumentation, and parameters.” Id.